Q: Where are CRUGERco products made

A: All products are handmade in Boynton Beach, Florida.

Q: Do you take custom orders

A: Absolutely! Please contact us. Kyle@CRUGERco.com

Q: How long before my order ships?

A: Depends on the product. Most items ship within 3-5 business days. Bags may take a few days longer. As soon as the item ships, you will receive and email with tracking. Please be patient. 

Q: Do we accept returns?

A: No we do not, but if you have issues with your order, please contact us. Kyle@CRUGERco.com

Q: My tracking says "Delivered", but I have not received my items?

A: Often the USPS will mark and item as "Delivered" before the item is actually delivered. We ask that you check with neighbors and your local Post Office prior to requesting a replacement as most deliveries so show up later. 

 Q: Where is my order?

A: We do our best to get all orders out on time, but sometimes we get backed up. Once the order leaves our shop it is completely out of our control and in the hands of USPS. Please check tracking and be patient.

 Q: What happens if my item breaks?

A: Email us and we will fix or replace your product if we are at fault.   Kyle@CRUGERco.com

Q: How do I find out more about your brand?

A: @CRUGERco on instagram